Terms of service

 

Welcome to Fleur A Vie. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.


 

1. General Information

 

Fleur A Vie is a registered business based in Portugal.

Our mission is to provide premium silk flower arrangements through subscription and one-time purchase options.


 

2. Use of the Website

 

By using this website, you agree to:

  • Provide accurate information when placing an order.

  • Not use the website for unlawful or fraudulent purposes.

  • Respect all intellectual property rights related to Fleur A Vie’s designs, images, and written content.

 

 

3. Products and Services

 

All our arrangements are handcrafted using high-quality silk flowers. Product images on the website are for illustrative purposes — minor variations may occur due to lighting or arrangement updates.


 

4. Pricing and Payments


All prices are listed in euros (€) and include VAT where applicable.

We reserve the right to update prices or modify product details without prior notice.

Payments are processed securely via Shopify.


 

5. Subscriptions

 

Subscription services automatically renew each billing cycle (monthly or otherwise, as selected).

You may pause or cancel your subscription at any time through your customer account or by contacting us directly.

 

 

6. Cancellations and Returns

 

Please refer to our Refund & Return Policy and Purchase & Cancellation Policy for more details on cancellations, returns, and refunds.


 

7. Delivery

 

We currently deliver directly within the Algarve region and ship across mainland Portugal.

Delivery times may vary depending on the location and product availability.


 

8. Liability

 

Fleur A Vie is not responsible for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.


 

9. Intellectual Property

 

All content on this website, including images, text, logos, and designs, is the property of Fleur A Vie and may not be reproduced without written permission.


 

10. Governing Law

 

These Terms are governed by the laws of Portugal. Any disputes will be subject to the jurisdiction of Portuguese courts.

 

Last updated: 11-05-26